Refund policy

You have 30 days from the date of receiving your purchased goods to make use of your right of return or exchange. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) such as:
Book with obvious signs of use,
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened,
Any item not in its original condition, is damaged or missing parts for reasons not due to our error,
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected by us, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at service@amg-performance-wear.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@amg-performance-wearcom. We will then process your request and get back to you with all necessary details.

Shipping
Before shipping any item to us, you have to contact us. We will then process your request and get back to you with all necessary details.

Shipping address:
ITG GmbH Internationale Spedition und Logistik
Tor 1 / AMG
Eichenstraße 11
85445 Schwaig

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.