Deliveries handled through DHL and UPS .
All shipments that are sent by, are insured against theft and accident damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist.

We ship anywhere outside the domestic Germany using DHL and UPS. DHL and UPS calculate shipping rates based on weight and destination. Rates are exclusive of taxes, duties, and customs fees. DHL and UPS also requires that the recipient is responsible for customs duties and taxes. We are not able to determine import taxes, as they depend on a number of factors including but not limited to country of shipping destination and product price.

Please be aware that we cannot deliver to post office boxes.

We process and send orders during our main service hours, Monday to Friday, from 8:00 am till 8:00 pm CET (with the exception of German public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.


Please refer to the chart below for shipping methods as well as shipping costs and delivery times for your destination. We deliver to over 30 countries all over the world. We cannot guarantee delivery time as it depends on how efficient your country’s customs agents are. All international packages are trackable once they are scanned in by the postman.


Shipping costs and delivery times